Shipping Information 
We ship United States Postal Service priority mail 2-3 day delivery to insure a fast delivery unless we determine that Parcel Post, UPS, FedEx or another carrier is more cost effective. Express overnight delivery is available by contacting us. Buyer pays all shipping and insurance costs. In all cases your purchase must be fully insured. Zip code, weight, size of package and value of your item will determine the cost of shipping. Your purchase must be paid in full before it can be shipped. We ship internationally. You can determine the cost of shipping by adding your item to the cart and viewing the menu that lists state and country. When free shipping is in place, see the free shipping link for specific details. Free shipping terms are subject to change at any time and when in effect, we will use the least expensive method, usually USPS parcel post or first class delivery. Free Shipping Information link.

Accepted Payment Methods
Our store accepts Visa, Mastercard, Discover Card, American Express, Money Orders and Certified Bank checks. "No" personal checks are accepted, due to the time delay for them to clear. We also offer payment with PayPal. This is a credit/debit card processing service that accepts Visa-Mastercard, Discover and American Express. If you already have this service it is quick and easy.

Our Return Policy
We have a 30 day return policy with the exception of clothing, including hats. They are non returnable. For our other products, notify us stating the reason for the return. We will respond with return shipping instructions. If your request to return an item is due to an inaccurate description on our part and upon our inspection we determine a mistake was made, you will then be issued a refund including shipping costs. If the item is delivered as described and you are still not satisfied you will receive a refund for the item only. If the order has free shipping, we will deduct the cost of our shipping from the cost of the item and refund the difference. This applies to all items that were purchased from our inventory. Where items were special ordered, at the discretion of Art Glass by Gary Gallery a store credit may be issued that would be good towards the purchase of another item. We must receive the item in its original condition and in its original packaging within 30 days of delivery to receive a credit. We will not accept returns after 30 days. There are no returns on "Gallery Specials," all sales are final. On special orders of an item that is normally stocked but canceled by the customer before we can cancel our order to the vendor, a 10% handling charge will apply.

Privacy Policy
We do not share the information gathered through this web site with any other 3rd party without your express consent. All payment information entered through this web site is done so through a secure server with SSL encryption.

Ordering Questions
If you have special questions about ordering, email us at artglassbygary@aolcom. Our office hours are Monday through Saturday, 9:00am - 6:00pm EST.

PLEASE NOTE: · All prices shown are subject to change at any time. Some artists increase prices withou notice, therefore the price of any item purchased which is not in our inventory may vary. We will not honor prices that are incorrect due to typographical error. Occasionally our check out process will fail to charge for shipping, a situation which may be beyond our control, in that case you will be notified of the amount due and your order will be shipped when we receive the correct amount.  Each piece is individually handmade, therefore unique in color, shape and size. Photos shown are representative examples of the artist’s work and may or not be the same exact item that ships, depending on whether it is out of stock and has to be ordered from the artist. Most of the glass pictured is in stock and orders usually ship within 24 hours of being placed.

How We Started
Art Glass by Gary Gallery was created, as a result of thirty years, love and appreciation for art glass. Having used every inch of space to display new glass and not knowing where to put the next piece, I decided to try my hand at selling. In September of 2001, I aligned myself with talented GlassMasters and began my business by selling on E-bay. In February 2002, I built my website offering a wide variety of art glass from artists worldwide. Each piece is selected not only for it's "quality" and "artistic design", but because I truly love it. By 2005, we were widely recognized for our fine selection of glass jewelry. We emphasize, that we are now a "Designer Jewelry Gallery" as well. To that end, we have expanded, and continue to expand our choices of fine jewelry. The feedback I have received from my website and E-Bay customers has been very positive.

Customer Comments
Find out what our customers have to say about us at the Testemonials Link.

Company Philosophy
The philosophy of Art Glass by Gary Gallery, is to do everything possible to keep our customers satisfied. To that end, we offer the best possible prices, the "highest quality" merchandise with polite and courteous service. In addition, we make every possible attempt to answer e-mails and telephone messages the same day they are received.

We Accept These Credit Cards
Visa - Mastercard - Discover Card - American Express

*** Telephone Orders ***
You can call us toll free with your credit card information if you prefer.

 *** Money Orders ***
You can use a money order with advance notice by telephoning your request.  The payee and 
  mailing address will be provided over the phone.

 *** Certified Bank Checks ***
Call for the payee info and mailing address.
No personal checks.

  Please include your cell telephone number for quick contact
in the event of a problem with your purchase.

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